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Project Job Search - August 2008

Soft skills essential for career

August 30th 2008 12:31
Have you ever wondered why some people, who may have been top of the class and knew everything the text book had to say, struggle to get a promotion... compared to some others, often those seen out and about school activities and never seen studying, who only just made it to graduation, but some how able to excel in their jobs and end up doing better in their career?

Sometimes it take more than just knowing technical or professional stuff. Soft skills that generally cannot be taught such as organisation skills, people relationship skills and communication skills are also important for an emploer when considering their candidates for promotion and hiring.


Another important soft skill that is increasingly becoming essential is cultural awareness and the ability to get along with people from all ages/background.

More and more companies are looking for these things, and they are using technology to help them too. For my job at Flight Centre I had to complete and aptitude test before going onto my first interview. There were 200 questions, some of the exactly the same but placed with different other groups of questions I had to answer. Most of them have nothing to do with the job. Questions such as "When you are stressed do you prefer: 1) Sitting quietly by yourself and gather your thoughts 2) Get out with some friends to the pub and have a few drinks and a good laugh 3) Talk it out with someone close (Family, partner or friend)."

None of the questions were meant to have a right answer, everyone have different ways of doing things and it wasn't until later did I learn that those questions were not really used in the selection process but simply so that they knew what 'type' of personality I have so they can best 'manage' me if I am hired. It apparently showed how I learn as a person so they could let my trainer and my team leader know so they can help me the best they can!


Organisation is one of the things an employer can pick up simply by reading your resume. If it's a 'one-size-fits-all' resume, then you can be sure to be stacked at the bottom of the file. Those who takes care in putting in all the correct details at the right places will have a chance to score an interview.

So while you do need to have knowledge and experience for a job, don't forget the employer also wants to make sure you'll 'fit in' as well. Brush up on your soft skills can get you ahead of the game.
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How to prevent work rage?

August 25th 2008 11:38
Its not just comedy - these things happen. One minute you are lining up at the photocopier, waiting for the previous person to finish their printing. You get there and there is a big paper jam that the last person didn't bother to fix. It was up to you. You've been waiting for 30 mins and this is what you get?? You chuck the paper around, and try to clear the paper jam. In the end, you start to bash the machine and a bunch of people are at the door wondering what this lunatic is going to do next.

Rages can come in different variations at the work place. It can be frustration about the slowness of a task being done (including the loading of a website) - it can directed at certain people in the office that simply just drive you nuts - or it can be the result of little things piling up, just waiting to explode.

Sometimes, these rages can cause friction between colleagues and possibly a sacking.

The other day I really really wanted to murder a couple of clients myself. However, a couple of deep breath in the back room later, I was back at the front counter sweet as an angel and everything was lovely dovely.

Traditionally everyone would just tell you to take a deep breath and get on with it. However if you really do have a problem with certain people, or with the work load or simply just feel stressed and pressured, many organisations now provide free counselling and emotional management to their employees. Ask your HR about it. These are independent and anonymous counselling services that allows you to call 24 hours a day to talk about any problems at all, even if it's personal not professional. Remember, personal and professional life will coincide and will never really balance until you sort it out. Sometimes its the clash of the two that makes you feel extremely stressed and causing irrational behaviour and decisions being made at the work place.

Having friends in the same company but from different departments also help, but becareful what you talk about. There are confidentiality issues with talking about certain things even to the employees of the same company. The danger of talking excessively to colleagues is that you'll also be seen as a 'whinger' or a 'gossip' - so the 24 hours hot line may still be the better option.

Breathing is still a good remedy. However, if you don't talk about it, it'll just build and build and will eventually become another problem.
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Happy workers = better productivity

August 8th 2008 11:38
It goes without saying that happy people will work better and faster and produce better quality results. Workplaces that encourage employees to take some time out and share a joke, will find that they are doing better than offices that frown on a bit of laughter in the office.

Allowing employees to laugh out loud, and even providing the chance to do so (by sharing a daily joke for example) relaxes the employees even in times of stress. Laughter has always been a good medicine for cheering things up and to patch broken relationships, can in fact also help build team work and lift spirits in the dull corporate office.

"When individuals learn to lighten up, they enhance their attitude towards their work and life, improving their overall well-being," says Helene Grover, the founder of Laughter Strategies, who runs weekly corporate workshops for corporates and medium sized businesses.

Other ways, other than hiring someone to come in and teach your employees how to laugh, is to provide them with lifestyle alternatives that would suit their working hours. Flexible work plan, job share opportunities and other ways to create a better working environment also makes employees happier and better workers.

Reference articles:
Laugh and work harder - News.com.au (Nov 2007)
Employees are an unhappy lot
- CareerOne.com.au news
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